Cooling

Air Conditioning

Custom Air’s highly qualified technicians are here to ensure your complete satisfaction, safety and comfort. We provide custom cooling solutions forall situations. We have been Greensboro and Raleigh’s trusted choice for air conditioner repair, installations, and preventative maintenance for nearly two decades. Custom Air is a full-service company able to meet all your cooling system needs, including:

  • Cooling system repairs
  • Cooling system replacements
  • Cooling system maintenance

Worry-Free Guarantees

At Custom Air, we back up our work with our unique worry-free guarantees. When Custom Air performs a tune-up on your existing heating or air conditioning system, we guarantee that your system will not break down within six months of the tune-up or we will refund the tune-up cost. If you need a new heating and/or air-conditioning system, we guarantee you will receive the best value in town.


Whether you need a complete cooling system replacement, a few minor repairs, or preventative maintenance to keep your furnace in top condition all winter, call Custom Air in Greensboro at 336-656-9900 or in Raleigh at 919-852-2900. Our team looks forward to providing you with furnace products and services of exceptional quality to keep your home filled with warmth and comfort.

A new high-efficiency furnace and cooling system can save you up to $1,200 per year in operating costs
Residential customers in North Carolina who replace existing natural gas equipment with qualifying high-efficiency natural gas equipment are eligible for up to a $225 rebate. This includes the following qualifying high-efficiency gas furnaces.

For more information, click here

For a FREE energy survey and estimate

Custom Air installs and services all major brands.

Custom Comfort Plus
American Standard™
Armstrong Air™
Air-Conditioners
Heat Pumps
Furnaces
Alternative Heating Products

Operating Cost Calculator: Click Here to find out how much money you can save by upgrading your equipment.

American Standard
We also carry a full line of American Standard products. Our knowledgeable replacement specialist will recommend the best brand and equipment for your application. Estimates on replacements or installations are free, so call or fill out our online service request form now.
Whether you need a complete cooling system replacement, a few minor repairs, or preventative maintenance to keep your air conditioner in top shape for the warmer season, call Custom Air in Greensboro at 336-656-9900 or in Raleigh at 919-852-2900. Our team looks forward to providing you with furnace products and services of exceptional quality to keep your home cool and comfortable.

To schedule a service

Air Handlers and Coils

Air Handlers

Your air handler is an essential part of your “split” heating and cooling system. It is the indoor portion that delivers cooled air in the summer and heated air in the winter − quietly and economically. The specific Custom Comfort Plus brand air handler that will work best in your home depends on your home’s construction. No matter which unit you install, the Custom Comfort Plus brand offers what we believe are some of the best warranties in the heating and cooling industry.

  •   10-Year Parts Limited Warranty*
  • Low CFM for efficient fan-only operation
  • Up to 14 airflow settings for optimized CFM
  • Improved humidity control and comfort
  • Compatible with heat pumps and variable-capacity cooling units
  • Lasting Custom Comfort Plus brand quality and durability
  • AHRI certified; ETL listed

The AEPF’s blower design includes a variable-speed direct current motor, which helps eliminate the cold blast of air upon heating start-up often associated with single-speed units.

10-Year Parts Limited Warranty.*

  • Energy-saving, fixed-speed motor
  • Multi-position – upflow, downflow, or horizontal installations
  • Improved humidity control and comfort
  • Compatible with heat pump and cooling units
  • Legendary Custom Comfort Plus quality and durability
  • AHRI certified; ETL listed

The ASPF’s blower design includes a EEM (Energy-saving) motor that can enhance the efficiency of your Goodman air conditioner or heat pump.

10-Year Parts Limited Warranty.*

  • Direct-drive, multi-speed motor allows air volume variation for heating and cooling applications
  • Suitable for horizontal, upflow and downflow installations
  • Compatible with heat pump and variable-capacity cooling units
  • Legendary Custom Comfort Plus quality and durability
  • AHRI certified; ETL listed

The ARPF’s Air Handler is fully painted with an attractive Architectural Gray finish to enhance cabinet durability.

10-Year Parts Limited Warranty.*

  • Direct-drive, multi-speed motor allows air volume variation for heating and cooling applications
  • Compatible with heat pump and variable-capacity cooling units
  • Legendary Custom Comfort Plus quality and durability
  • AHRI certified; ETL listed

The ADPF’s Air Handler is a dedicated downflow application product that requires no field modification.

10-Year Parts Limited Warranty.*

  • Direct-drive, multi-speed motor allows
    air volume variation for heating and
    cooling applications
  • Suitable for horizontal, upflow
    and downflow installations
  • Compatible with heat pumps
    and cooling units
  • Legendary Custom Comfort Plus quality and durability
  • AHRI certified; ETL listed

The ARUF’s Air Handler features a check flowrater expansion device. It is housed in a rust-resistant, fully insulated steel cabinet with painted front panels.

Coils

Installing the correct indoor or evaporator coil is essential to getting the highest performance and the most comfort from your central air-conditioning or heat pump system. As indoor air passes through the indoor or evaporator coil, humidity is removed, which creates cooler indoor air. For best performance, we recommend that you install a Custom Comfort Plus brand coil with a Custom Comfort Plus brand air conditioner or heat pump system. And as always, the Custom Comfort Plus brand offers what we believe are some of the best warranties in the heating and cooling industry.

  • 10-Year Parts Limited Warranty.*
  • Rust-resistant, thermoplastic drain pans
  • Legendary Custom Comfort Plus quality and durability
  • Rifled tubing and corrugated aluminum fin coil
  • AHRI certified; ETL listed

The Custom Comfort Plus brand CAUF Indoor Coil is made for use with split-system air conditioning and heat pump systems.

  • 10-Year Parts Limited Warranty.*
  • Rust-resistant, thermoplastic drain pans
  • ♦Coil painted Architectural Gray
  • ♦Legendary Custom Comfort Plus quality and durability
  • Rifled tubing and corrugated aluminum fin coil
  • ♦AHRI certified; ETL listed

The Custom Comfort Plus brand CAPF Indoor Coil is made for use with split-system air conditioning and heat pump systems.

  • 10-Year Parts Limited Warranty.*
  • ♦Rust-resistant, thermoplastic drain pans
  • ♦Coil painted Architectural Gray
  • ♦Rifled copper tubing and corrugated aluminum fin coil
  • ♦AHRI Certified; ETL Listed

The Custom Comfort Plus brand CHPF Indoor Coil is made for use with split-system air conditioning and heat pump systems.

  • 10-Year Parts Limited Warranty.*

♦Rust-resistant, thermoplastic drain pans

♦Coil painted Architectural Gray

  • Rifled copper tubing and corrugated
    aluminum fin coil

Packaged systems

Packaged systems offer both heating and cooling performance in one product. Packaged heat pumps provide efficient electric heating and cooling to your home or business. Packaged air conditioners efficiently keep you cool in the summer, and gas furnace/air conditioner packaged products add the cozy warmth of gas heat in the winter. Regardless of your specific need, all packaged systems offer the legendary quality and affordability associated with the Custom Comfort Plus brand and are backed by what we believe is some of the best warranty coverage in the heating and cooling industry.

Packaged Heat Pump

Up to 15 SEER

  • R-410A chlorine-free refrigerant
  • Two-stage heating and cooling on 4- and 5-ton units
  • EEM blower motor
  • Convertible airflow — horizontal or downflow
  • Liquid line filter dryer
  • High-efficiency compressor with internal relief valve
  • Copper tube/aluminum fin coils
  • Totally enclosed, permanently lubricated condenser fan motor
  • Electric heat kit available as a field-installed accessory
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Fully insulated blower compartment with convenient access panels
  • Louvered condenser coil protection
  • One footprint; two heights

AHRI certified; ETL listed

Up to 15 SEER

  • Energy-efficient compressor with internal relief valve
  • R-410A Chlorine-free refrigerant
  • EEM blower motor
  • Quiet horizontal discharge
  • Totally enclosed, permanently lubricated condenser fan motor
  • Copper tube/aluminum fin coil
  • Louvered condenser coil protection
  • Electric heat kits available as a field-installed options
  • Heavy-gauge galvanized-steel cabinet
  • AHRI Certified; ETL Listed

These units are suitable for ground-level or rooftop installations.

13 SEER

  • Energy-efficient compressor with internal relief valve
  • R-410A chlorine-free refrigerant
  • Two-stage heating and cooling on 4- & 5-ton units
  • EEM blower motor on 4- and 5-ton units
  • Convertible airflow — horizontal or downflow
  • Liquid line filter dryer
  • ♦Copper tube/aluminum fin coils
  • ♦Totally enclosed, permanently lubricated condenser fan motor
  • Electric heat kit available as a field-installed accessory
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Fully insulated blower compartment with convenient access panels
  • Louvered condenser coil protection
  • AHRI certified; ETL listed

This unit is suitable for ground-level or rooftop installations.

13 SEER

  • Energy-efficient compressor with internal relief valve
  • Available with R-410A or R-22 systems
  • Quiet horizontal discharge
  • Copper tube/aluminum fin coil
  • Totally enclosed, permanently lubricated condenser fan motor
  • Electric heat kits available as a field-installed options
  • Louvered condenser coil protection
  • Heavy-gauge galvanized-steel cabinet
  • AHRI certified; ETL listed

This unit is suitable for ground-level or rooftop installations.

Packaged Gas/Electric

15 SEER / 80% AFUE

  • 20-Year Limited Warranty* and all functional parts are covered by a 10-Year Parts Limited Warranty.*
  • High-Efficiency Compressor
  • Chlorine-free R-410A Refrigerant
  • EEM blower motor
  • Durable, corrosion-resistant T-140 aluminized-steel tubular heat exchanger
  • Self-diagnostic blower operation and safety circuits
  • Convertible airflow — horizontal or downflow
  • Power-assisted combustion
  • Direct-spark ignition system
  • Redundant two-stage gas valve; natural gas with easy conversion to propane
  • Copper tube/aluminum fin coils
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • AHRI certified; ETL

This unit is suitable for ground-level or rooftop installations and horizontal or downflow applications.

13 SEER / 80% AFUE

  • 20-Year Limited Warranty* and all functional parts are covered by a 10-Year Parts Limited Warranty.*
  • High-efficiency compressor
  • Chlorine-free R-410A Refrigerant
  • EEM Blower Motor
  • Durable, corrosion-resistant aluminized-steel tubular heat exchanger
  • Direct spark ignition system
  • Self-diagnostic blower operation and safety circuits
  • Copper tube/aluminum fin coils
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Louvered condenser coil protection
  • Complies with California Low NOx emission standards
  • AHRI certified; ETL listed

The GPG13M Packaged Gas Electric unit provides energy-efficient cooling and heating performance in one self-contained unit. This unit is suitable for ground-level or rooftop installations and horizontal or downflow applications.

Commercial

  • 20-Year Limited Warranty* and all functional parts are covered by a 10-Year Parts Limited Warranty.*
  • High-efficiency compressor
  • Chlorine-free R-410A Refrigerant
  • EEM Blower Motor
  • Durable, corrosion-resistant aluminized-steel tubular heat exchanger
  • Direct spark ignition system
  • Self-diagnostic blower operation and safety circuits
  • Copper tube/aluminum fin coils
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Louvered condenser coil protection
  • Complies with California Low NOx emission standards
  • AHRI certified; ETL listed

The GPG13M Packaged Gas Electric unit provides energy-efficient cooling and heating performance in one self-contained unit. This unit is suitable for ground-level or rooftop installations and horizontal or downflow applications.

*To receive the 20-year Heat Exchanger Limited Warranty or the 10-Year Parts Limited Warranty, online registration must be completed within 60 days of installation.

Packaged Heat Pump

Heat Pump

Enjoy year-round indoor comfort with a Custom Comfort Plus brand heat pump. These units provide both cooling and heating comfort in a single system. High-efficiency heat pumps can lower the cost of keeping your home completely comfortable all year. The Custom Comfort Plus brand offers a full line of heat pump systems, so you are certain to find the perfect system to fit your budget. Plus, you’ll get comfort from what many consider the best warranty protection in the heating and cooling industry. For the greatest energy-efficiency savings, select a heat pump system with the highest ratings for a Seasonal Energy Efficiency Ratio, or SEER, and for a Heating Seasonal Performance Factor, or HSPF.

Product List:

18 SEER / Up to 9.5 HSPF

  • Lifetime warranty on compressor*
  • 10-Year Parts Limited Warranty.*
  • ComfortNet™ Communications System compatible
  • R-410A chlorine-free refrigerant
  • SmartShift™ technology with short-cycle protection
  • Factory-installed suction line accumulator
  • Two-stage Copeland® UltraTech scroll compressor
  • Expanded ComfortAlert diagnostics built in
  • Compressor short-cycle protection
  • Set-up capable with two low-voltage wires to outdoor unit
  • High- and low-pressure switches
  • Factory-installed filter dryer
  • Diagnostic indicator lights and storage of six fault codes
  • Color-coded terminal strip for non-communicating set-up
  • Coil & ambient temperature sensors
  • Factory-installed compressor crankcase heater
  • Factory-installed high-capacity muffler
  • Two-speed quiet condenser fan motor
  • AHRI certified; ETL listed

With this heat pump system, you will enjoy year-round comfort, thanks to energy efficiencies and operating sound levels that are among the best we offer — all at a refreshingly affordable price.

18 SEER / Up to 9.5 HSPF

  • Lifetime warranty on compressor*
  • 10-Year Parts Limited Warranty.*
  • ComfortNet™ Communications System compatible
  • R-410A chlorine-free refrigerant
  • SmartShift™ technology with short-cycle protection
  • Two-Stage Copeland® UltraTech scroll compressor
  • Factory-installed suction line accumulator
  • Factory-installed high-capacity muffler
  • Expanded ComfortAlert diagnostics built in
  • Set-up capable with two low-voltage wires to outdoor unit
  • Factory-installed filter dryer
  • High- and low-pressure switches
  • Diagnostic indicator lights and storage of six fault codes
  • Compressor short-cycle protection
  • Color-coded terminal strip for non-communicating set-up
  • Two-speed quiet condenser fan motor
  • Coil & ambient temperature sensors
  • Factory-installed compressor crankcase heater
  • AHRI certified; ETL listed

With this heat pump system, you will enjoy year-round comfort, thanks to energy efficiencies and operating sound levels that are among the best we offer — all at a refreshingly affordable price.

18 SEER / Up to 9.5 HSPF

  • Lifetime warranty on compressor*
  • 10-Year Parts Limited Warranty.*
  • R-410A chlorine-free refrigerant
  • High-efficiency scroll compressor
  • SmartShift™ technology to ensure quiet, reliable defrost
  • Factory-installed filter dryer
  • Compressor short-cycle protection
  • Factory-installed suction line accumulator
  • High- and low-pressure switches
  • Sound control top for quiet operation
  • High-density foam compressor sound blanket
  • Factory-installed compressor crankcase heater
  • Factory-installed high-capacity muffler
  • AHRI certified; ETL listed

With this heat pump system, you will enjoy year-round comfort, thanks to energy efficiencies and operating sound levels that are among the best we offer — all at a refreshingly affordable price.

15 SEER / 9.0 HSPF

The heat exchanger in this Goodman brand packaged unit is covered by a 20-Year Limited Warranty* and all functional parts are covered by a 10-Year Parts Limited Warranty.*

  • High-efficiency compressor
  • Chlorine-free R-410A Refrigerant
  • EEM Blower Motor
  • Durable, corrosion-resistant aluminized-steel tubular heat exchanger
  • Direct spark ignition system
  • Self-diagnostic blower operation and safety circuits
  • Copper tube/aluminum fin coils
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Louvered condenser coil protection
  • Complies with California Low NOx emission standards
  • AHRI certified; ETL listed

The GPG13M Packaged Gas Electric unit provides energy-efficient cooling and heating performance in one self-contained unit. This unit is suitable for ground-level or rooftop installations and horizontal or downflow application

14 SEER / 8.2 HSPF

All functional parts in this heat pump are covered by a 5-Year Parts Limited Warranty.*

  • Energy-efficient compressor
  • For use with R-22 refrigerant; charged with inert gas for shipping
  • Louvered sound control top for quiet operation
  • ETL listed

This reliable heat pump system can deliver years of comfort to your home and to your heating and cooling budget. The attractive powder-paint finish offers premium durability and improved UV protection to the exterior chassis.

13 SEER / Up to 7.8 HSPF

  • All functional parts are covered by a 10-Year Parts Limited Warranty.*
  • R-410A chlorine-free refrigerant
  • Energy-efficient compressor
  • SmartShift™ technology to ensure quiet, reliable defrost
  • Factory-installed liquid line filter dryer
  • Factory-installed suction line accumulator
  • Brass liquid and suction line service valves
  • Factory-installed compressor crankcase heater
  • Contactor with lug connection
  • Factory-installed high-capacity muffler
  • Copper tube/enhanced aluminum fin coil
  • Compressor short-cycle protection
  • High- and low-pressure switches
  • Ground lug connection
  • Louvered sound control top design
  • AHRI certified; ETL listed

This reliable heat pump system can deliver years of comfort to your home and to your heating and cooling budget. The attractive powder-paint finish offers premium durability and improved UV protection to the exterior chassis.

Geothermal/Water Source Heat Pumps

These heat pumps provide a great way to cut heating and cooling costs in half. Water circulates through in-ground pipes that pick up and disperse heat.

We can get any brand you prefer, so let us give you a free, no-obligation estimate.

Rebates and Tax credits:

Piedmont Natural Gas Rebate

A new high-efficiency furnace and cooling system can save you up to $1,200 per year in operating costs

Residential customers in North Carolina who replace existing natural gas equipment with qualifying high-efficiency natural gas equipment are eligible for up to a $225 rebate. This includes the following qualifying high-efficiency gas furnaces.

Natural Gas Appliances Rebate Amount Qualifying Models Rebate Form Buying
Guidance from
ENERGY STAR®
Furnance $175 **AFUE=90% or Heigher Rebate form Furnance facts
Furnance $175 **AFUE=90% or Heigher Rebate form Furnance facts

Financing

Financing Options
We can get almost anyone approved. We have great rates, and you may qualify for interest-free financing if you pay off the purchase in the first year!
Expand your purchasing power and convenience by Applying Online Click Through

Applying online is quick, secure and private. To apply for a credit card, simply complete the online credit application or manage your account online.

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