Replacement

Replacement

Upgrade your system, and eliminate repair bills for 10 years

Custom Comfort Plus is a premium line of heating and air conditioning equipment that can increase homeowners’ energy savings, make a smaller impact on the environment, and eliminate repair bills for up to 10 years.

While many brands of heating and air conditioning equipment are sold through any dealer, Custom Comfort Plus strives to maintain its reputation for quality products and service by working only with selected dealers. This allows Custom Comfort Plus dealers to offer homeowners many of the strongest customer performance guarantees.

You get all the value of a Custom Comfort Plus high-efficiency system at a great price, including:

  • A high-quality, long-lasting, reliable system
  • More comfort and energy savings for your money
  • Energy savings over those of typical standard-efficiency units
  • Worry-free operation with up to 10 years without any repair expenses

Custom Comfort Plus brand gas furnaces deliver warm, money-saving indoor comfort year after year. Variable and multi-speed furnaces can enhance indoor comfort by slowly ramping up your furnace to your desired thermostat setting instead of simply turning on the furnace at full speed.” This alleviates the “cold air blow” often associated with single-speed furnaces. Choose from a full line of Custom Comfort Plus brand gas furnaces that many agree offer the best warranty protection in the heating and cooling industry. To find a gas furnace that delivers maximum energy-efficiency savings, select a unit with the highest rating for Annual Fuel Utilization Efficiency, or AFUE.

American Standard

We also carry a full line of American Standard products. Our knowledgeable replacement specialist will recommend the best brand and equipment for your application. Estimates on replacements or installations are free, so call or fill out our online service request form now.

Custom Installation Guarantees:

  • Energy Reduction Guarantee: If we don’t save you at least the specified energy savings on your proposal we will pay the difference!
  • On Time Guarantee: If we don’t complete the work within the days we agree on we will take $100 off the price.
  • 24 Hour Service Guarantee: If you have a problem during the warranty period, we’ll have cooling or heating in your home within 24 hours or we’ll pay for you to spend the night in a hotel (temporary cooling or heating may apply).
  • No Lemon Compressor Guarantee: If the compressor fails within 5 years we will replace the entire cooling system with a new one, FREE.
  • No Lemon Heater Guarantee: If the heat exchanger fails within 5 years we will replace the entire Heater with a new one, FREE.
  • Clean Home Guarantee: If we don’t leave the work area as clean as it was before we started you save another $100
  • Comfort Guarantee: We guarantee there will be no more than a certain (usually 2 deg.) degree temperature difference between rooms or we will rebalance the air distribution for free.

Whether you need a complete heating system replacement, a few minor repairs, or preventative maintenance to keep your furnace in top condition all winter, call Custom Air in Greensboro at 336-656-9900 or in Raleigh at 919-852-2900. Our team looks forward to providing you with furnace products and services of exceptional quality to keep your home filled with warmth and comfort.

Product List

Up to 95% AFUE Performance
Multi-Position Installation
Two-Stage, Variable-Speed
ComfortNet™ Communications System

Product Features

  • The heat exchanger is covered by a Lifetime Limited Warranty*
  • Furnace also has a 10-Year Limited Parts Warranty*
  • Aluminized-steel dual-diameter tubular heat exchanger
  • Efficient, quiet variable-speed circulator motor
  • ComfortNet Communications System compatible
  • Durable 110-volt Silicon Nitride Igniter
  • Quiet two-speed induced draft blower
  • Electronic control board with self-diagnostics and provisions for air
  • cleaner and humidifier
  • Auto-comfort mode for enhanced dehumidification

This gas furnace has an AFUE rating of up to 95%, which means that up to 95 cents of every $1.00 of heating energy expense warms your home.

Up to 95% AFUE Performance
Multi-Position Installation
Two-Stage, Variable-Speed
ComfortNet™ Communications System

Product Features

  • The heat exchanger is covered by a Lifetime Limited Warranty*
  • Furnace also has a 10-Year Limited Parts Warranty*
  • Aluminized-steel dual-diameter tubular heat exchanger
  • Efficient, quiet variable-speed circulator motor
  • ComfortNet Communications System compatible
  • Durable 110-volt Silicon Nitride Igniter
  • Electronic control board with self-diagnostics
  • Auto-comfort mode for enhanced dehumidification
  • Quiet two-speed induced draft blower

This gas furnace has an AFUE rating of up to 95%, which means that up to 95 cents of every $1.00 of heating energy expense warms your home.

Up to 95% AFUE Performance
Multi-Position Installation
Dual$aver (Convertible), Multi-Speed

Product Features

  • The heat exchanger is covered by a Lifetime Limited Warranty*
  • Furnace also has a 10-Year Limited Parts Warranty*
  • Aluminized-steel dual-diameter tubular heat exchanger
  • Energy-saving, quiet four-speed direct-drive
    circulator motor
  • Durable 110-volt Silicon Nitride Igniter
  • Dual$aver (Convertible)
  • Electronic control board with self-diagnostics

This gas furnace has an AFUE rating of up to 95%, which means that up to 95 cents of every $1.00 of heating energy expense warms your home.

Up to 95% AFUE Performance
Multi-Position Installation
Dual$aver (Convertible), Multi-Speed

  • Product Features
  • The heat exchanger is covered by a Lifetime Limited Warranty*
  • Furnace also has a 10-Year Limited Parts Warranty*
  • Dual-diameter tubular heat exchanger
  • Energy-saving, quiet four-speed direct-drive circulator motor
  • Durable 110-volt Silicon Nitride Igniter
  • Electronic control board with self-diagnostics

This gas furnace has an AFUE rating of up to 95%, which means that up to 95 cents of every $1.00 of heating energy expense warms your home.

Up to 92.1% AFUE Performance
Upflow / Horizontal Installation
Single-Stage, Multi-Speed

Product Features

  • The heat exchanger is covered by a Lifetime Limited Warranty*
  • Furnace also has a 10-Year Limited Parts Warranty*
  • Dual-diameter tubular heat exchanger
  • Energy-saving, quiet four-speed circulator motor
  • Durable hot surface mini-igniter
  • Electronic control board with self-diagnostics
  • Corrosion-resistant, painted steel cabinet

This gas furnace has an AFUE rating of 92.1%, which means that 92 cents of every $1.00 of heating energy expense warms your home.

Up to 80% AFUE Performance
ComfortNet™ Communication System Compatible
Two Stage, Variable Speed

  • Product Features
  • The heat exchanger is covered by a Lifetime Limited Warranty*
  • Furnace also has a 10-Year Limited Parts Warranty*
  • Aluminized-steel dual-diameter tubular heat exchanger
  • ComfortNet Communications System compatible
  • Efficient, quiet variable-speed circulator motor
  • Durable 110-volt Silicon Nitride Igniter
  • Electronic control board with self-diagnostics
  • Auto-comfort mode for enhanced dehumidification
  • Quiet two-speed induced draft blower

If you want to consider the best 80% AFUE gas furnace that we offer, but don’t need the efficiency provided by a 90% furnace, install this furnace and enjoy the energy and money savings year after year. This gas furnace has an AFUE rating of 80%, which means that 80 cents of every $1.00 of heating energy expense warms your home.

Up to 80% AFUE Performance
ComfortNet™ Communication System Compatible
Two Stage, Variable Speed

  • Product Features
  • The heat exchanger is covered by a Lifetime Limited Warranty*
  • Furnace also has a 10-Year Limited Parts Warranty*
  • Aluminized-steel dual-diameter tubular heat exchanger
  • ComfortNet Communications System compatible
  • Efficient, quiet variable-speed circulator motor
  • Durable 110-volt Silicon Nitride Igniter
  • Electronic control board with self-diagnostics
  • Auto-comfort mode for enhanced dehumidification
  • Quiet two-speed induced draft blower

Up to 80% AFUE Performance
Multi-Position Installation
Dual$aver (Convertible), Multi-Speed

Product Features

  • The heat exchanger is covered by a Lifetime Limited Warranty*
  • Furnace also has a 10-Year Limited Parts Warranty*
  • Dual-diameter tubular heat exchanger
  • Energy-saving, quiet four-speed circulator motor
  • Durable 110-volt Silicon Nitride Igniter
  • Electronic control board with self-diagnostics

If you want to consider the best 80% AFUE gas furnace that we offer, but don’t need the efficiency provided by a 90% furnace, install this furnace and enjoy the energy and money savings year after year. This gas furnace has an AFUE rating of 80%, which means that 80 cents of every $1.00 of heating energy expense warms your home.

Up to 80% AFUE Performance
Multi-Position Installation
Single-Stage, Multi-Speed

Product Features

  • The heat exchanger is covered by a Lifetime Limited Warranty*
  • Furnace also has a 10-Year Limited Parts Warranty*
  • Dual-diameter tubular heat exchanger
  • Energy-saving, quiet four-speed circulator motor
  • Durable hot surface mini-igniter
  • Electronic control board with self-diagnostics

This gas furnace has an AFUE rating of 80%, which means that 80 cents of every $1.00 of heating energy expense warms your home.

Up to 80% AFUE Performance
Downflow Installation
Single-Stage, Multi-Speed

Product Features

  • Furnace has a 10-Year Limited Parts Warranty*
  • Dual-diameter tubular heat exchanger
  • Energy-saving, quiet four-speed circulator motor
  • Durable hot surface mini-igniter
  • Electronic control board with self-diagnostics

This gas furnace has an AFUE rating of 80%, which means that 80 cents of every $1.00 of heating energy expense warms your home.

Up to 80% AFUE Performance
Multi-Position Installation
Single-Stage, Multi-Speed
High Airflow

Product Features

  • Furnace has a 10-Year Limited Parts Warranty*
  • Dual-diameter tubular heat exchanger
  • Energy-saving, quiet four-speed circulator motor
  • Durable hot surface mini-igniter
  • Electronic control board with self-diagnostics

This gas furnace has an AFUE rating of 80%, which means that 80 cents of every $1.00 of heating energy expense warms your home.

Heat Pumps

Enjoy year-round indoor comfort with a Custom Comfort Plus brand heat pump. These units provide both cooling and heating comfort in a single system. High-efficiency heat pumps can lower the cost of keeping your home completely comfortable all year. The Custom Comfort Plus brand offers a full line of heat pump systems, so you are certain to find the perfect system to fit your budget. Plus, you’ll get comfort from what many consider the best warranty protection in the heating and cooling industry. For the greatest energy-efficiency savings, select a heat pump system with the highest ratings for the Seasonal Energy Efficiency Ratio, or SEER, andthe Heating Seasonal Performance Factor, orHSPF.

Product List:

18 SEER / Up to 9.5 HSPF

  • Lifetime warranty on compressor*
  • 10-Year Parts Limited Warranty.*
  • ComfortNet™ Communications System compatible
  • R-410A chlorine-free refrigerant
  • SmartShift™ technology with short-cycle protection
  • Factory-installed suction line accumulator
  • Two-stage Copeland® UltraTech scroll compressor
  • Expanded ComfortAlert diagnostics built in
  • Compressor short-cycle protection
  • Set-up capable with two low-voltage wires to outdoor unit
  • High- and low-pressure switches
  • Factory-installed filter dryer
  • Diagnostic indicator lights and storage of six fault codes
  • Color-coded terminal strip for non-communicating set-up
  • Coil & ambient temperature sensors
  • Factory-installed compressor crankcase heater
  • Factory-installed high-capacity muffler
  • Two-speed quiet condenser fan motor
  • AHRI certified; ETL listed

With this heat pump system, you will enjoy year-round comfort, thanks to energy efficiencies and operating sound levels that are among the best we offer — all at a refreshingly affordable price.

18 SEER / Up to 9.5 HSPF

  • Lifetime warranty on compressor*
  • 10-Year Parts Limited Warranty.*
  • ComfortNet™ Communications System compatible
  • R-410A chlorine-free refrigerant
  • SmartShift™ technology with short-cycle protection
  • Two-Stage Copeland® UltraTech scroll compressor
  • Factory-installed suction line accumulator
  • Factory-installed high-capacity muffler
  • Expanded ComfortAlert diagnostics built in
  • Set-up capable with two low-voltage wires to outdoor unit
  • Factory-installed filter dryer
  • High- and low-pressure switches
  • Diagnostic indicator lights and storage of six fault codes
  • Compressor short-cycle protection
  • Color-coded terminal strip for non-communicating set-up
  • Two-speed quiet condenser fan motor
  • Coil & ambient temperature sensors
  • Factory-installed compressor crankcase heater
  • AHRI certified; ETL listed

With this heat pump system, you will enjoy year-round comfort, thanks to energy efficiencies and operating sound levels that are among the best we offer — all at a refreshingly affordable price.

16 SEER / 9.5 HSPF

  • Lifetime warranty on compressor*
  • 10-Year Parts Limited Warranty.*
  • R-410A chlorine-free refrigerant
  • High-efficiency scroll compressor
  • SmartShift™ technology to ensure quiet, reliable defrost
  • Factory-installed filter dryer
  • Compressor short-cycle protection
  • Factory-installed suction line accumulator
  • High- and low-pressure switches
  • Sound control top for quiet operation
  • High-density foam compressor sound blanket
  • Factory-installed compressor crankcase heater
  • Factory-installed high-capacity muffler
  • AHRI certified; ETL listed

With this heat pump system, you will enjoy year-round comfort, thanks to energy efficiencies and operating sound levels that are among the best we offer — all at a refreshingly affordable price.

18 SEER / Up to 9.5 HSPF

The heat exchanger in this Goodman brand packaged unit is covered by a 20-Year Limited Warranty* and all functional parts are covered by a 10-Year Parts Limited Warranty.*

  • High-efficiency compressor
  • Chlorine-free R-410A Refrigerant
  • EEM Blower Motor
  • Durable, corrosion-resistant aluminized-steel tubular heat exchanger
  • Direct spark ignition system
  • Self-diagnostic blower operation and safety circuits
  • Copper tube/aluminum fin coils
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Louvered condenser coil protection
  • Complies with California Low NOx emission standards
  • AHRI certified; ETL listed

The GPG13M Packaged Gas Electric unit provides energy-efficient cooling and heating performance in one self-contained unit. This unit is suitable for ground-level or rooftop installations and horizontal or downflow application

14 SEER / 8.2 HSPF

All functional parts in this heat pump are covered by a 5-Year Parts Limited Warranty.*

  • Energy-efficient compressor
  • For use with R-22 refrigerant; charged with inert gas for shipping
  • Louvered sound control top for quiet operation
  • ETL listed

This reliable heat pump system can deliver years of comfort to your home and to your heating and cooling budget. The attractive powder-paint finish offers premium durability and improved UV protection to the exterior chassis.

13 SEER / Up to 7.8 HSPF

  • All functional parts are covered by a 10-Year Parts Limited Warranty.*
  • R-410A chlorine-free refrigerant
  • Energy-efficient compressor
  • SmartShift™ technology to ensure quiet, reliable defrost
  • Factory-installed liquid line filter dryer
  • Factory-installed suction line accumulator
  • Brass liquid and suction line service valves
  • Factory-installed compressor crankcase heater
  • Contactor with lug connection
  • Factory-installed high-capacity muffler
  • Copper tube/enhanced aluminum fin coil
  • Compressor short-cycle protection
  • High- and low-pressure switches
  • Ground lug connection
  • Louvered sound control top design
  • AHRI certified; ETL listed

This reliable heat pump system can deliver years of comfort to your home and to your heating and cooling budget. The attractive powder-paint finish offers premium durability and improved UV protection to the exterior chassis.

Geothermal/Water Source Heat Pumps

These heat pumps provide a great way to cut heating and cooling costs in half. Water circulates through in-ground pipes that pick up and disperse heat.
We can get any brand you prefer, so let us give you a free, no-obligation estimate.

Whether you need a complete heating system replacement, a few minor repairs, or preventative maintenance to keep your furnace in top condition all winter, call Custom Air inGreensboro at 336-656-9900 or in Raleigh at 919-852-2900. Our team looks forward to providing you with furnace products and services of exceptional quality to keep your home filled with warmth and comfort.

To schedule a service

Packaged Systems

Packaged systems offer both heating and cooling performance in one product. Packaged heat pumps provide efficient electric heating and cooling to your home or business. Packaged air conditioners efficiently keep you cool in the summer, and gas furnace/air conditioner packaged products add the cozy warmth of gas heat in the winter. Regardless of your specific need, all packaged systems offer the legendary quality and affordability associated with the Custom Comfort Plus brand and are backed by what we believe is some of the best warranty coverage in the heating and cooling industry.

Packaged Heat Pump

Up to 15 SEER

Product Features

  • R-410A chlorine-free refrigerant
  • Two-stage heating and cooling on 4- and 5-ton units
  • EEM blower motor
  • Convertible airflow — horizontal or downflow
  • Liquid line filter dryer
  • High-efficiency compressor with internal relief valve
  • Copper tube/aluminum fin coils
  • Totally enclosed, permanently lubricated condenser fan motor
  • Electric heat kit available as a field-installed accessory
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Fully insulated blower compartment with convenient access panels
  • Louvered condenser coil protection
  • One footprint; two heights

AHRI certified; ETL listed

Up to 14 SEER

Product Features

  • Energy-efficient compressor with internal relief valve
  • R-410A Chlorine-free refrigerant
  • EEM blower motor
  • Quiet horizontal discharge
  • Totally enclosed, permanently lubricated condenser fan motor
  • Copper tube/aluminum fin coil
  • Louvered condenser coil protection
  • Electric heat kits available as a field-installed options
  • Heavy-gauge galvanized-steel cabinet
  • AHRI Certified; ETL Listed
  • These units are suitable for ground-level or rooftop installations.

13 SEER

Product Features

  • Energy-efficient compressor with internal relief valve
  • R-410A chlorine-free refrigerant
  • Two-stage heating and cooling on 4- & 5-ton units
  • EEM blower motor on 4- and 5-ton units
  • Convertible airflow — horizontal or downflow
  • Liquid line filter dryer
  • ♦Copper tube/aluminum fin coils
  • ♦Totally enclosed, permanently lubricated condenser fan motor
  • Electric heat kit available as a field-installed accessory
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Fully insulated blower compartment with convenient access panels
  • Louvered condenser coil protection
  • AHRI certified; ETL listed

This unit is suitable for ground-level or rooftop installations.

13 SEER

Product Features

  • Energy-efficient compressor with internal relief valve
  • Available with R-410A or R-22 systems
  • Quiet horizontal discharge
  • Copper tube/aluminum fin coil
  • Totally enclosed, permanently lubricated condenser fan motor
  • Electric heat kits available as a field-installed options
  • Louvered condenser coil protection
  • Heavy-gauge galvanized-steel cabinet
  • AHRI certified; ETL listed
  • This unit is suitable for ground-level or rooftop installations.

Packaged Gas/Electric

15 SEER / 80% AFUE

  • 20-Year Limited Warranty* and all functional parts are covered by a 10-Year Parts Limited Warranty.*
  • High-Efficiency Compressor
  • Chlorine-free R-410A Refrigerant
  • EEM blower motor
  • Durable, corrosion-resistant T-140 aluminized-steel tubular heat exchanger
  • Self-diagnostic blower operation and safety circuits
  • Convertible airflow — horizontal or downflow
  • Power-assisted combustion
  • Direct-spark ignition system
  • Redundant two-stage gas valve; natural gas with easy conversion to propane
  • Copper tube/aluminum fin coils
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • AHRI certified; ETL
  • This unit is suitable for ground-level or rooftop installations and horizontal or downflow applications

13 SEER / 80% AFUE

  • 20-Year Limited Warranty* and all functional parts are covered by a 10-Year Parts Limited Warranty.*
  • High-efficiency compressor
  • Chlorine-free R-410A Refrigerant
  • EEM Blower Motor
  • Durable, corrosion-resistant aluminized-steel tubular heat exchanger
  • Direct spark ignition system
  • Self-diagnostic blower operation and safety circuits
  • Copper tube/aluminum fin coils
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Louvered condenser coil protection
  • Complies with California Low NOx emission standards
  • AHRI certified; ETL listed

The GPG13M Packaged Gas Electric unit provides energy-efficient cooling and heating performance in one self-contained unit. This unit is suitable for ground-level or rooftop installations and horizontal or downflow applications.

Commercial

  • 20-Year Limited Warranty* and all functional parts are covered by a 10-Year Parts Limited Warranty.*
  • High-efficiency compressor
  • Chlorine-free R-410A Refrigerant
  • EEM Blower Motor
  • Durable, corrosion-resistant aluminized-steel tubular heat exchanger
  • Direct spark ignition system
  • Self-diagnostic blower operation and safety circuits
  • Copper tube/aluminum fin coils
  • Heavy-gauge galvanized-steel cabinet with attractive Architectural Gray powder-paint finish
  • Louvered condenser coil protection
  • Complies with California Low NOx emission standards
  • AHRI certified; ETL listed

The GPG13M Packaged Gas Electric unit provides energy-efficient cooling and heating performance in one self-contained unit. This unit is suitable for ground-level or rooftop installations and horizontal or downflow applications.

Watch Dragon ball super