Local Reviews

Rated 4.9 out of 5 stars based on 127 customer reviews

Map of Greensboro, NC

Good service

Map of Browns Summit, NC

Tune Up

Great Service The gentleman check everything and replace parts and waiting on a part to be replace on April 27,2018 early morning

Map of Greensboro, NC

Fast, friendly and Professional

Chris was professional, gave expert advice and was efficient!

Map of Greensboro, NC

Great service

It was a pleasure having Chris service HVAC, he did a great job.

Map of Greensboro, NC

Semiannual System Inspection

We are always very satisfied with the service we receive from Custom Air.

Map of Jamestown, NC

Great service, very friendly and listened to me as a customer

Map of Reidsville, NC

Good service.

Map of Greensboro, NC

Great service

Great ,on time, good work, and communicated very well

Map of Kernersville, NC

Great service

Chris was great. The email that he was on the way was great.

Map of Greensboro, NC

Great timely service

Use them for all my maintenance needs

Great service

Great Service with a very good price.

Great service, price not sure, never compared as that company installed the air conditioners!

Would have liked a shorter window of service, and a phone call about on the way as I am not attached to my computer!

Annual spring A/C turn-up.

Very fine service, totally satisfied with whole experience.

Great Service

Very impressed with the service of both guys and that they were able to replace a few parts under warranty. Very friendly and professional! So glad I called before it got hot to do maintenance check up.



Great service. So helpful

Service was detailed. They spent a lot of time checking my unit. I look forward to a summer with a cool house.

Great price for outstanding HVAC service.

Mr. Harris is thorough, efficient, and friendly. Showed up on time and wasted no time getting the job done. Excellent service.

Courteous, Knowledgeable, and Efficient

Wiliam 'Will' Morgan, of Custom Air, Inc., phoned in advance and arrived at my door on time and with a smile. He was courteous, knowledgeable and articulate. He wore shoe covers over his boots to keep from tracking dirt into my house. He serviced my aging heat pump and made the necessary repairs without delay and in an efficient manner. His explanations regarding the work completed were detailed and informative. It was a pleasure to experience such excellent customer service and professionalism. I will request 'Will' again when it comes time for my next service call from Custom Air. I highly recommend Will from Custom Air!

Outstanding service

I would highly recommend this company

Chris Harris is on time, personable and very helpful in reviewing any issues



Very Professional

Good explanations of service

Friendly serviceman

Good Service

Great service

Thorough job getting my air conditioner ready for summer !

great severice

Great service

Custom Air has always been great to work with. Courteous and prompt.

Very good service, would recommend

Service tech did a great job.

Very informative on what service is being performed and why. Explained results in an easy to understand method.

Chris is more than welcome back here. Fast, informative and complete with the service in a very professional manor.

good service. friendly tech

issue fixed quickly

well worth the groupon!

Bought a groupon for a furnace tune up. I am always hesitant to buy groupons but it was a great deal. I am happy I did, because I had a very good experience. The servicemen were on time and super friendly. He explained everything without being pushy or trying to sell me other services. They were fast with getting the job done. It was a great experience, and I would definitely use them again (hoping not to need any heat pump repairs haha but just saying).


Great Service

explained problem and fixed it

Great Service

Our experience with Chris Smith confirms the fact that he is a very knowledgeable and efficient heating and air technician. He explains any problems well is efficient in his work and is a good people person who represents Custom Air very well!

Great service

Chris and team was the best! !

Absolutely The Best

Service is always excellent. Chris Harris is always professional, on time, and personable. He never rushes in and out--always takes time to listen to concerns and is always very knowledgeable of our heating and air needs. Thanks so much Chris.

Quick and very professional thank you

Quick and very professional thank you

Great Job Chris Harris!

Great Service, Quick response and I am satisfied

Great service and great price


Everything was topnotch from the quick arrival time to the detail in explaining what was going on and getting our heat back on in single digit weather. Chris was very polite and knowledgeable about everything. I was very glad we called Custom Air!

Heat back on COLD day!

Sunday am woke up no heat. Waited to 7:30 to leave message at ur emergency #. Chris called back, said he would be here between 11 & 1 & arrived before 11. Replaced pressure switch & we had heat again! In our 80s & late 70s so we were so relived for such prompt service! And Chris was tops as your technician!


Great service very efficient and explained the problem! Would definitely recommend.

Excellent workmanship Very friendly & professional

It was a pleasure meeting Chris and the other young man that did a great job explaining what needed to be done and what they did.They were honest and very trust worthy.I am very happy i used Custom Air.They have my business for life. Thank you !!!

Professional, Efficient Service

Mr. Nancy arrived on time (actually, a bit early to my delight), introduced himself, and set to work. He was friendly, efficient, and professional.

Great service

Great Service

Custom Air, Inc. is the best HVAC company I've ever dealt with. The technicians are of the utmost professional, knowledgeable, informative and courteous quality. You can't beat the cost...I dare you! I have and will recommend their services every opportunity I get.

Excellent Service

Really am pleased with the entire service experience. I was kept informed during all steps.

Great service

Excellent service and a great price

Great Service

Chris did a good job servicing our unit. He was on time, efficient & clean (wearing shoe covers to come in the house). I'd use Custom Air again - especially if Chris was coming to do the job! Thanks!

Very informative visit ! Lots of knowledge came with this visit.Glad

Glad Custom Air, Inc. is looking after us. I will certainly recommend to friends.

Great service. Great technition.

Great Service

Daniel was awesome. Came out on a Sunday evening to help

good service

Daniel did a great job finding and correcting the problem. He did take the time to answer my questions and explain what he was doing. I was not aware there was an additional charge when paying by credit card. This should be pointed out in to customers at the time of payment.

Professional Service

Chris was very professional and helpful with information and advice.

Professional, On Time, and Very Thorough

Chris arrive on time and was very professional. Not only did he service our A/C, but he also educated us about our system and our future needs.

Great service. Helpful suggestions

Complete Satisfaction

Awesome and prompt service! Thank you Chris!

Great experience I can see he enjoys his work very professional

Prompt, efficient and professional.........Pefect

Great service

Chris was excellent went out of his way to make sure I was taken care of. He makes your company look good . He is someone I want to take care of my hvac needs.


Quick response great service

Prompt and friendly. Knowledgeable and thorough. .. parts ordered and installed on time and as promised.

Great service and Chris was so informative.

Custom Air sold us our A/C unit, services it and takes care of our heating needs. Great guys and girls !

Great tune up

Great Service and very pleasant and accommodating.

Chris is always very professional when he comes to our home for any service that we may need. He is always very willing to answer any questions that we may have concerning our unit or service that he may have performed on our unit. Chris has been dispatched to our home several times and is always the same--willing to help in any way! Very courteous and great manners to both me and my husband.

great service

Great service.

Great service. Chris was very professional and very informative in answering my dumb questions. I like to try to understand what is happening, so I ask questions that to him are probably dumb, but he was very patient with me..

Wonderful, friendly service. Chris was very professional

Excellent Service

First Class Service

Wonderfull Service

Very good service and helpful. Chris is very friendly, a good serviceman.

Outstanding Home HVAC Service

Technician arrived on time and thoroughly completed an inspection of my two-zone heating and air conditioning systems in attic and crawlspace.

On time, great great service


Great service

Chris was on-time, easy to work with, clearly knew what he was doing and clearly knew what he was talking about. The service today was terrific and (

Great service. Good groupon pricing

All went well

Wonderful service!

Daniel has great customer service skills... on time, clean, efficient and the price is right.

Polite, Quick, and Thorough!

Mr. Harris was efficient, helpful, and got the job done in excellent time. We would be happy to have him back again to take care of our AC equipment.

Chris was very thorough and informative. Very professional and punctual!

Great Service, Very thorough!

Ryan was very courteous, detailed and did a great job! He checked out all areas of the unit and I felt very comfortable with him and understood the items that needed fixing because of his easy and clear descriptions.

Custom air

We were totally Pleased with all aspects of the service

Great Service Experience

Great Service Experience & Professionalism

Custom Air - Spring Service

Best Customer Service Ever!

My arrival window was 8-10:00 a.m. and Chris got there at 8:10, which was great. He went above and beyond my expectations-- completing his A/C service and even helping me clear some leaves from around the condenser outside. He is the best-- and because of him, I will always call Custom Air!

Fair and honest service

Always has great service

Everything explained well. Prompt. Thorough

good service

polite & courteous

Did a great job

He was very good explaining things

Good price, good experience

Ryan was friendly, helpful, gave feed back. I was impressed with his professionalism.

Great service

It is so nice to have someone like Ryan.....he is truly and asset to your company.

Sweatt Home Heat System Review

Ryan did a great job. He was very knowledgeable and shared real experiences to help understand updates.

Great Service!

Daniel was extremely polite and knowledgeable!

Great service!

Great Service and recommendations

Great customer service

Chris was on time and check my system in a timely manner . Very professional .. I give him a thumps up with a raise 😄

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