Local Reviews

Rated 4.9 out of 5 stars based on 96 customer reviews

Map of Greensboro, NC

well worth the groupon!

Bought a groupon for a furnace tune up. I am always hesitant to buy groupons but it was a great deal. I am happy I did, because I had a very good experience. The servicemen were on time and super friendly. He explained everything without being pushy or trying to sell me other services. They were fast with getting the job done. It was a great experience, and I would definitely use them again (hoping not to need any heat pump repairs haha but just saying).

Map of McLeansville, NC


Map of Greensboro, NC

Great Service

Map of Greensboro, NC

explained problem and fixed it

Map of Trinity, NC

Great Service

Our experience with Chris Smith confirms the fact that he is a very knowledgeable and efficient heating and air technician. He explains any problems well is efficient in his work and is a good people person who represents Custom Air very well!

Map of McLeansville, NC

Great service

Chris and team was the best! !

Map of Greensboro, NC

Absolutely The Best

Service is always excellent. Chris Harris is always professional, on time, and personable. He never rushes in and out--always takes time to listen to concerns and is always very knowledgeable of our heating and air needs. Thanks so much Chris.

Map of Reidsville, NC

Quick and very professional thank you

Quick and very professional thank you

Map of Jamestown, NC

Great Job Chris Harris!

Map of High Point, NC

Great Service, Quick response and I am satisfied

Great service and great price


Everything was topnotch from the quick arrival time to the detail in explaining what was going on and getting our heat back on in single digit weather. Chris was very polite and knowledgeable about everything. I was very glad we called Custom Air!

Heat back on COLD day!

Sunday am woke up no heat. Waited to 7:30 to leave message at ur emergency #. Chris called back, said he would be here between 11 & 1 & arrived before 11. Replaced pressure switch & we had heat again! In our 80s & late 70s so we were so relived for such prompt service! And Chris was tops as your technician!


Great service very efficient and explained the problem! Would definitely recommend.

Excellent workmanship Very friendly & professional

It was a pleasure meeting Chris and the other young man that did a great job explaining what needed to be done and what they did.They were honest and very trust worthy.I am very happy i used Custom Air.They have my business for life. Thank you !!!

Professional, Efficient Service

Mr. Nancy arrived on time (actually, a bit early to my delight), introduced himself, and set to work. He was friendly, efficient, and professional.

Great service

Great Service

Custom Air, Inc. is the best HVAC company I've ever dealt with. The technicians are of the utmost professional, knowledgeable, informative and courteous quality. You can't beat the cost...I dare you! I have and will recommend their services every opportunity I get.

Excellent Service

Really am pleased with the entire service experience. I was kept informed during all steps.

Great service

Excellent service and a great price

Great Service

Chris did a good job servicing our unit. He was on time, efficient & clean (wearing shoe covers to come in the house). I'd use Custom Air again - especially if Chris was coming to do the job! Thanks!

Very informative visit ! Lots of knowledge came with this visit.Glad

Glad Custom Air, Inc. is looking after us. I will certainly recommend to friends.

Great service. Great technition.

Great Service

Daniel was awesome. Came out on a Sunday evening to help

good service

Daniel did a great job finding and correcting the problem. He did take the time to answer my questions and explain what he was doing. I was not aware there was an additional charge when paying by credit card. This should be pointed out in to customers at the time of payment.

Professional Service

Chris was very professional and helpful with information and advice.

Professional, On Time, and Very Thorough

Chris arrive on time and was very professional. Not only did he service our A/C, but he also educated us about our system and our future needs.

Great service. Helpful suggestions

Complete Satisfaction

Awesome and prompt service! Thank you Chris!

Great experience I can see he enjoys his work very professional

Prompt, efficient and professional.........Pefect

Great service

Chris was excellent went out of his way to make sure I was taken care of. He makes your company look good . He is someone I want to take care of my hvac needs.


Quick response great service

Prompt and friendly. Knowledgeable and thorough. .. parts ordered and installed on time and as promised.

Great service and Chris was so informative.

Custom Air sold us our A/C unit, services it and takes care of our heating needs. Great guys and girls !

Great tune up

Great Service and very pleasant and accommodating.

Chris is always very professional when he comes to our home for any service that we may need. He is always very willing to answer any questions that we may have concerning our unit or service that he may have performed on our unit. Chris has been dispatched to our home several times and is always the same--willing to help in any way! Very courteous and great manners to both me and my husband.

great service

Great service.

Great service. Chris was very professional and very informative in answering my dumb questions. I like to try to understand what is happening, so I ask questions that to him are probably dumb, but he was very patient with me..

Wonderful, friendly service. Chris was very professional

Excellent Service

First Class Service

Wonderfull Service

Very good service and helpful. Chris is very friendly, a good serviceman.

Outstanding Home HVAC Service

Technician arrived on time and thoroughly completed an inspection of my two-zone heating and air conditioning systems in attic and crawlspace.

On time, great great service


Great service

Chris was on-time, easy to work with, clearly knew what he was doing and clearly knew what he was talking about. The service today was terrific and (

Great service. Good groupon pricing

All went well

Wonderful service!

Daniel has great customer service skills... on time, clean, efficient and the price is right.

Polite, Quick, and Thorough!

Mr. Harris was efficient, helpful, and got the job done in excellent time. We would be happy to have him back again to take care of our AC equipment.

Chris was very thorough and informative. Very professional and punctual!

Great Service, Very thorough!

Ryan was very courteous, detailed and did a great job! He checked out all areas of the unit and I felt very comfortable with him and understood the items that needed fixing because of his easy and clear descriptions.

Custom air

We were totally Pleased with all aspects of the service

Great Service Experience

Great Service Experience & Professionalism

Custom Air - Spring Service

Best Customer Service Ever!

My arrival window was 8-10:00 a.m. and Chris got there at 8:10, which was great. He went above and beyond my expectations-- completing his A/C service and even helping me clear some leaves from around the condenser outside. He is the best-- and because of him, I will always call Custom Air!

Fair and honest service

Always has great service

Everything explained well. Prompt. Thorough

good service

polite & courteous

Did a great job

He was very good explaining things

Good price, good experience

Ryan was friendly, helpful, gave feed back. I was impressed with his professionalism.

Great service

It is so nice to have someone like Ryan.....he is truly and asset to your company.

Sweatt Home Heat System Review

Ryan did a great job. He was very knowledgeable and shared real experiences to help understand updates.

Great Service!

Daniel was extremely polite and knowledgeable!

Great service!

Great Service and recommendations

Great customer service

Chris was on time and check my system in a timely manner . Very professional .. I give him a thumps up with a raise 😄

Smooth sailing

Technician arrived at designated time and accomplished everything efficiently.

Okay for price with voucher

Not the same level of cleaning as with previous hvac company. For example they always take burners out and clean them. They take longer and seen to do much more. For the price I paid it wasn't bad though.


Very professional. Acted very friendly, and helpful.

Great Service at affordable prices! Very friendly staff!

Awesome job keep up the good work!

great service, great price

Great technician awesome customer service 24/7

great service very knowledgeable great advise

at the right time of year ,I think ill have my ac checked out...thank you

Outstanding & Informative Furnace Tune-Up Service

All at a very reasonable price!

Good service

Serviceman explained everything well did a nice job without disturbing anything in the house

Great service with care.

Very good service with good information about my unit. Overall good experience. Very pleased.

Good service,informative ,helpful andcourteous


Great Service and price.

Great Service

Chris was punctual, very professional, and very willingly listened to all of our questions and provided answers accordingly, Very well pleased with his service of our unit.

Awesome experience

I had a wonderful experience with the tech. Very knowlegdeable about the system and how they could improve its proformance.


Great service from Daniel, very informative, good salesmenship

Great Service and Technicians

Chris kept the appointment on time, did great work, and gave me some important maintenance tips.

Great service


Top Notch

Kory is an absolute top notch customer service technician . Always in a food mood, helpful with any questions asked & is tidy and takes away the used filters. I trust this person to service my Air & Heating conditioner.

Great Service

Daniel, was very professional, and knowledgeable He answered all of my questions and concerns about preventative maintenance.

Great Experience!

Chris was awesome and very professional. He was very detailed and he also gave me a few tips to better maintain my system.

Good service

Arrived within time frame. Friendly, knowledgablen communicative.

Great service

The service I received was excellent. Everything was explained to me in a full and concise manner. I will definitely call Custom Air again when I am ready for a new furnace or appliance. Thank you

Great Service, Great Price

Great Service

Chris @ Custom Air did an awesome job! Thank you 🙂

Excellent service

Chris was very professional and courteous during his time here doing maintenance on our HVAC unit.

Very professional

Daniel from Custom Air was very professional, punctual, polite and knowledgeable when he came for the heat check. He also applied a coupon for service call which I wasn't even aware of. This is the second time he's been out. When he checked our AC last year, he was just as professional, etc. He's honest. Custom Air installed our new system a year ago. Daniel and Custom Air are awesome to work with!

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