Welcome to Custom Air
With more than two decades of serving the Greensboro and Raleigh area, our team has earned the reputation as the region’s home comfort experts in Air Conditioning & Heating Installation and Repair Services.
We offer top-quality products and dependable repair parts, and we use our industry expertise to provide heating and cooling solutions for any situation. Our goal is to always provide you with a professional, reliable HVAC experience that will bring you back to us whenever you need heating or cooling services.
Our heating and air-conditioning company is independently owned and locally operated. We’re proud to offer factory-trained technicians and the best products and warranties in the industry, guaranteed. Custom Air is licensed, bonded and insured. We also are members of the Better Business Bureau and the Greensboro Merchants Association.
Whether you’re looking for a routine air-conditioning tune-up or are experiencing a heating or cooling emergency, Custom Air’s experts have seen it all. We work with every make and model of equipment. If a part or piece of equipment isn’t available, we also have our own custom fabrication facility.
Experience the Custom Air Difference
At Custom Air, we offer cooling and heating services with your comfort, safety and budget in mind. In addition, you always will experience:
No overtime charges
24/7 emergency service
100 percent guaranteed work
Best warranties in the industry
Energy reduction guarantee
Same-day service, or else the diagnostic is free
For immediate service, please call us:
In Greensboro at 336-656-9900 or in Raleigh at 919-852-2900. Or contact us by email at firstname.lastname@example.org.
Our maintenance plan is the best in the industry. For starters, there are no contracts! Plus, if one of our factory-trained maintenance experts does your tune-up maintenance, you automatically become a Priority Customer at Custom Air. That means we automatically contact you when it is time for your next tune-up, and you get the great benefits listed below in our Priority Customer tune-up.
Benefits of Custom Air’s Priority Maintenance Plan:
- FREE lifetime thermostat warranty: If your thermostat fails, call us and we will replace it with a new, high-quality digital thermostat for FREE.
- 10 percent discount on repairs: If your system breaks, call us and you will receive a 10 percent discount on the repair.
- No overtime fees: If you regularly maintain your system with us, we charge our regular rate if you need us in an emergency, 24/7.
- Reduced energy bills: Regular maintenance can lower energy bills as much as 25 percent.
- Prolonged equipment life: Dirt is the No. 1 cause of equipment failure.
- Priority scheduling: As a Priority Customer, you will be scheduled ahead of the non-priority customers.
- Peace of mind: We will call you when it is time for your next tune-up.
- Safety: You receive a 21-point safety check and cleaning tune-up at discounted rate.
Why Choose Custom Air?
We at Custom Air Inc. are here to serve you, our valued clients. Our family business has been in the Greensboro market and surrounding area for nearly two decades, and our reputation in the community, our superior service and our unwavering professionalism will outlast even the longest-lasting heating and air conditioning systems. Whether you need your air-conditioning or heating system repaired, serviced or tuned up, or whether you need a completely new unit, we at Custom Air are here to serve you.
Our mission at Custom Air is to provide our clients with the highest level of service by our well-qualified technicians. We promise to charge a fair-market-value price and to honor our commitments, warranties and guarantees.
We install, maintain and service all makes and models of residential and commercial HVAC equipment. Your comfort is our priority, and we pride ourselves on our many 5-star ratings and satisfied clients. Custom Air is one of the few contractors in the Greensboro area that have a custom fabrication facility, which eliminates the expense of outsourcing this work.
Superior Technician Training − You Are in Good Hands
Every member of our team is trained to the highest standards, insured and committed to 100 percent customer satisfaction. Our team members are trained and certified by the leading manufacturers. Our approach is to be efficient and to ensure that your home or workplace is left in the same condition we found it. Our technicians are certified in the use of the latest environmentally friendly refrigerant. They also are factory-trained, and they participate in ongoing training classes.
At Custom Air, we back up our work with our unique worry-free guarantees. When Custom Air performs a tune-up on your existing heating or air conditioning system, we guarantee that your system will not break down within six months of the tune-up or we will refund the tune-up cost. If you need a new heating and/or air conditioning system, we guarantee you will receive the best value in town.
We service residential and commercial buildings in Greensboro and surrounding areas.
Custom Air is a member of the Better Business Bureau, with an A+ rating, and a member of the Greensboro Merchants Association.
Our goal is to completely satisfy all your HVAC needs in a timely, efficient and cost-effective manner. We look forward to serving your heating and cooling needs.
“Recently, my girlfriend, requested service to repair/replace our a/c duct work in our attic. I wanted to compliment your company on the professionalism of all the employees I have interacted with – from the person that called (Suzie) to the gentleman that came out and wrote up the estimate to the two guys that did the actual installation work. All were very polite and professional. All the employees were willing to answer all my questions and sincere in their concern about providing a quality products. Too often, it’s rare to find this kind of quality service so I wanted to make sure you folks got a big thank you! You can bet I’ll recommend you in the future.”
“My knowledge of Custom Air came by way of my relationship with Suzie. Suzie and I are both in the KPG (Key Professionals Group) that meets every Wed. Morning.
Observing Suzie’s warmth and sincerity and listening to her share about her belief and respect for her company made me know that this would be a service I could trust. Trust, as most know, is the foundation of any good company.
Once I made the decision to sign a contract with Custom Air for the servicing of my HVAC system, I knew I had made a wise one. The prices were competitive for the procedures to be performed and when service was rendered it was done with respect and reliability.
The Custom Air technician came to our home not knowing that in addition to his purpose for being there he would also bring a pleasant experience for my 82-year old Mother. Mother could hardly wait to tell me how very nice he was and how efficient and knowledgeable he appeared.
Thank you, Custom Air, for more than services rendered!”
“We want to thank you for your previous work done here. We have never had a significant problem and if I recall, we only had to call one time and you were here within 1 day. We wish you well in your business in the future.”
“Timely repair, cost was very reasonable. Will use Custom Air on any future heating and air issues, and would recommend them to anyone.”
“I was very pleased with the services provided. I will definitely be using Custom Air for all my heating and air needs.”
“I went online and requested assistance on a Saturday and a representative called me within an hour to schedule an appointment. The Technician came out the following Tuesday and determined that I did not need to replace the a/c unit. All I needed was the coil replaced and they ordered the new part and scheduled the repairs for the following week. I was pleasantly surprised at the company’s quick response to my request for assistance. I would definitely recommend them to a friend.”