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"Excellent service, very professional and fair pricing. Austin Hyle our service technician was excellent. Highly recommended!"

Mark V Facebook Icon

"Jeremy was able to find a small leak in my system that had likely been going on for 2+ years that other technicians were not able to find on multiple visits. He came back to do the warranty repair and everything is working great. I highly recommend Jeremy and will be requesting him on any future issues."

Elizabeth C Google Icon

"The people at Custom Air Inc. are incredibly professional, considerate and very knowledgeable. I would and have recommended Custom Air Inc. and their team any times to neighbors and friends. Great Job Guys!!!"

Sam H Facebook Icon

"Austin did a fabulous job of repairing my Air Conditioning unit. He was prompt, informative and courteous. Would use them again!"

Todd H Google Icon

"The technician was very professional and efficient. He was prepared with his mask and shoe covers. He explained to me and husband via phone call what was causing the problem. Service was excellent!"

Monica L Facebook Icon

"Austin Hile was prompt, friendly and professional. He went over everything about my unit and I found it extremely helpful and informative. When he left I felt comfortable knowing that if I were to need his services again I would be in good hands. It was also time to replace my ceiling air filter and Austin was kind enough to do that for me while he was here."

Norma Q Google Icon

"very professional, competent, timely and friendly."

Theresa G Facebook Icon

"Despite it being a busy time of year, a great technician came out within two hours of our call. He was very knowledgeable and helpful, and was able to repair our system for a fair price while alerting us to issues we may encounter in the future."

Jon W Google Icon

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 553 customer reviews

Customers say: The recent reviews expresses a positive sentiment towards Custom Air Inc. The reviewers consistently mention friendly and professional staff, timely response, and excellent service. They appreciate the knowledge and expertise of the technicians, who are described as courteous, informative, and helpful. Customers also highlight the value of the VIP membership, which includes two tune-ups annually, and the affordable pricing of the service contracts. Positive reviews mention the efficiency and punctuality of the technicians, their ability to explain technical issues in a way that is easy to understand, and their commitment to customer satisfaction. Additionally, customers express gratitude for the honesty and integrity of the technicians, who are described as not trying to upsell or charge unnecessary fees. Overall, the sentiment expressed in the reviews is positive, with customers expressing satisfaction with the quality of service provided by Custom Air Inc.

Reviews

Always excellent service!
Friendly, knowledgeable, and prompt service! Highly recommend!
Ian - Gibsonville, NC 27249
Great Communication
Alex is a trustworthy technician That means the world to me. He also explains everything to me. He’s friendly and my pup 🐶 likes him too
Kathleen - Asheboro, NC 27205
Service experience
Technician was professional and explained everything in detail as to what the issue was going on with our problem.
Ashley - Siler City, NC 27344
Excellent Service!
Kyle conducted our biannual HVAC system review. He ensured the system was functioning efficiently and provided needed maintenance. The recommendations provided were right in line with what we anticipated. We appreciated his kindness and expertise.
FJ - High Point, NC 27265
good as always
I've been a Custom Air customer for many years and very rarely have had less than an excellent experience.
Anne - Lexington, NC 27292
Service gas pack unit
Alex did a fine job on servicing my gas pack unit.
Hill - Greensboro, NC 27409
Alex provided speedy, excellent service!
Custom Air is the go-to company for my retired career Air Force dad, so I knew they were going be good. Wonderful response time by the company’s associate Alex. He did a thorough testing and provided outstanding servicing of our furnace. I will definitely call Custom Air Heating and Air Conditioning the next time I need any HVAC services!
felica - Greensboro, NC 27455
Excellent Service
Prompt, efficient response
felica - Greensboro, NC 27455
Great Service
My original quote seemed high as compared to other comparisons (excluding the warranted equipment).
Joe - Greensboro, NC 27405
Service
Rapid , convenient and through service.
Chester - High Point, NC 27262

Job Locations

Adam M.
Adam M.
Returned to replace a blower motor after noticing a issue during a preventative Maintenance Tune Up.
Graham, NC 27253
Alex B.
Alex B.
hvac
Kernersville, NC 27284
Ricky  B.
Ricky B.
Installed a brand new Duct System in this Customers attic.
Greensboro, NC 27403
Greensboro, NC - Installed a brand new Duct System in this Customers attic.
Greensboro, NC - Installed a brand new Duct System in this Customers attic.
Kyle S.
Kyle S.
While preforming a Preventative Maintenance Tune Up, noticed some parts on the united need to be replaced. After the Customer accepted the quote, I replaced both flame rollout sensors and a few switches.
Browns Summit, NC 27214
Browns Summit, NC - While preforming a Preventative Maintenance Tune Up, noticed some parts on the united need to be replaced. After the Customer accepted the quote, I replaced both flame rollout sensors and a few switches.
Kyle S.
Kyle S.
Customer called in saying that upstairs unit was not cooling properly. After assessing the issue and discussing options, the Customer decided to replace the unit with a GREER Heat Pump and Air Handler. They also purchased a 2 Year Worry -Free Warranty!
Greensboro, NC 27410
Greensboro, NC - Customer called in saying that upstairs unit was not cooling properly. After assessing the issue and discussing options, the Customer decided to replace the unit with a GREER Heat Pump and Air Handler. They also purchased a 2 Year Worry -Free Warranty!
Kyle S.
Kyle S.
Preformed an AC Seasonal Tune Up on one of our New Installation Customers. These tune-ups are important to keep the manufacturer warranty valid and ensure the unit runs at peak performance year-round.
High Point, NC 27265
Kyle S.
Kyle S.
Customer called with an issue with their unit. After discussing options, customer decided to replace the old unit. Purchased a RUUD Heat Pump and Air Handler. They also received a year of our VIP Membership!
Browns Summit, NC 27214
Browns Summit, NC - 
Customer called with an issue with their unit. After discussing options, customer decided to replace the old unit. Purchased a RUUD Heat Pump and Air Handler. They also received a year of our VIP Membership!
Jason B.
Jason B.
Completed a Seasonal AC Tune Up to ensure our customers unit was running efficiently and to help prevent any future issues. Customer also renewed their annual VIP Membership at the time of service!
Greensboro, NC 27406
Alex B.
Alex B.
hvac
Browns Summit, NC 27214
Alex B.
Alex B.
Preformed Preventative Maintenance on a Carrier Mini Split installed in the Customers garage.
Greensboro, NC 27405
Greensboro, NC - Preformed Preventative Maintenance on a Carrier Mini Split installed in the Customers garage.
Greensboro, NC - Preformed Preventative Maintenance on a Carrier Mini Split installed in the Customers garage.