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"Excellent service, very professional and fair pricing. Austin Hyle our service technician was excellent. Highly recommended!"

Mark V Facebook Icon

"Jeremy was able to find a small leak in my system that had likely been going on for 2+ years that other technicians were not able to find on multiple visits. He came back to do the warranty repair and everything is working great. I highly recommend Jeremy and will be requesting him on any future issues."

Elizabeth C Google Icon

"The people at Custom Air Inc. are incredibly professional, considerate and very knowledgeable. I would and have recommended Custom Air Inc. and their team any times to neighbors and friends. Great Job Guys!!!"

Sam H Facebook Icon

"Austin did a fabulous job of repairing my Air Conditioning unit. He was prompt, informative and courteous. Would use them again!"

Todd H Google Icon

"The technician was very professional and efficient. He was prepared with his mask and shoe covers. He explained to me and husband via phone call what was causing the problem. Service was excellent!"

Monica L Facebook Icon

"Austin Hile was prompt, friendly and professional. He went over everything about my unit and I found it extremely helpful and informative. When he left I felt comfortable knowing that if I were to need his services again I would be in good hands. It was also time to replace my ceiling air filter and Austin was kind enough to do that for me while he was here."

Norma Q Google Icon

"very professional, competent, timely and friendly."

Theresa G Facebook Icon

"Despite it being a busy time of year, a great technician came out within two hours of our call. He was very knowledgeable and helpful, and was able to repair our system for a fair price while alerting us to issues we may encounter in the future."

Jon W Google Icon

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 553 customer reviews

Customers say: The recent reviews expresses a positive sentiment towards Custom Air, Inc. The reviews consistently mention the quality of service, professionalism, and expertise of the technicians. Customers appreciate the punctuality, courtesy, and helpfulness of the staff, as well as the efficiency and effectiveness of the services provided. Positive reviews highlight the technicians' ability to explain technical issues in a way that is easy to understand, the thoroughness of the maintenance and tune-up services, and the positive experience overall. Additionally, customers mention the affordable pricing and the value of the annual maintenance plan. Negative reviews are few and far between, with the main complaint being a lack of clarity regarding the diagnosis and the associated costs. However, even in these negative reviews, customers still mention the professionalism and courtesy of the staff. Overall, the sentiment expressed in the reviews is positive, with customers expressing satisfaction with the services provided by Custom Air, Inc.

Reviews

Always excellent service!
Friendly, knowledgeable, and prompt service! Highly recommend!
Ian - Gibsonville, NC 27249
Great Communication
Alex is a trustworthy technician That means the world to me. He also explains everything to me. He’s friendly and my pup 🐶 likes him too
Kathleen - Asheboro, NC 27205
Service experience
Technician was professional and explained everything in detail as to what the issue was going on with our problem.
Ashley - Siler City, NC 27344
Excellent Service!
Kyle conducted our biannual HVAC system review. He ensured the system was functioning efficiently and provided needed maintenance. The recommendations provided were right in line with what we anticipated. We appreciated his kindness and expertise.
FJ - High Point, NC 27265
good as always
I've been a Custom Air customer for many years and very rarely have had less than an excellent experience.
Anne - Lexington, NC 27292
Service gas pack unit
Alex did a fine job on servicing my gas pack unit.
Hill - Greensboro, NC 27409
Alex provided speedy, excellent service!
Custom Air is the go-to company for my retired career Air Force dad, so I knew they were going be good. Wonderful response time by the company’s associate Alex. He did a thorough testing and provided outstanding servicing of our furnace. I will definitely call Custom Air Heating and Air Conditioning the next time I need any HVAC services!
felica - Greensboro, NC 27455
Excellent Service
Prompt, efficient response
felica - Greensboro, NC 27455
Great Service
My original quote seemed high as compared to other comparisons (excluding the warranted equipment).
Joe - Greensboro, NC 27405
Service
Rapid , convenient and through service.
Chester - High Point, NC 27262

Job Locations

Alex B.
Alex B.
goodman hvac repair
McLeansville, NC 27301
Alex B.
Alex B.
air scrubber hvac maintenance
Kernersville, NC 27284
Alex B.
Alex B.
Air scrubber and service
Greensboro, NC 27408
Parker  S.
Parker S.
Replaced a customer's 16-year-old unit and evaporator coil with brand new equipment.
Greensboro, NC 27455
Greensboro, NC - Replaced a customer's 16-year-old unit and evaporator coil with brand new equipment.
Greensboro, NC - Replaced a customer's 16-year-old unit and evaporator coil with brand new equipment.
Parker  S.
Parker S.
Installed an antimicrobial duct system and a whole-house media filter to improve the indoor air quality of the home. This combination is great for reducing allergens, dust, and other contaminants in the air.
Greensboro, NC 27455
Greensboro, NC - 
Installed an antimicrobial duct system and a whole-house media filter to improve the indoor air quality of the home. This combination is great for reducing allergens, dust, and other contaminants in the air.
Greensboro, NC - 
Installed an antimicrobial duct system and a whole-house media filter to improve the indoor air quality of the home. This combination is great for reducing allergens, dust, and other contaminants in the air.
Parker  S.
Parker S.
Installed a brand new AC Unit, Evaporator Coil, and Gas Furnace for a long-time customer. They also insured their new system with a 10-Year Worry-Free All-Inclusive Warranty.
Kernersville, NC 27284
Kernersville, NC - Installed a brand new AC Unit, Evaporator Coil, and Gas Furnace for a long-time customer. They also insured their new system with a 10-Year Worry-Free All-Inclusive Warranty.
Kernersville, NC - Installed a brand new AC Unit, Evaporator Coil, and Gas Furnace for a long-time customer. They also insured their new system with a 10-Year Worry-Free All-Inclusive Warranty.
Ricky  B.
Ricky B.
Snow Camp, NC 27349
Ricky  B.
Ricky B.
Snow Camp, NC 27349
Ricky  B.
Ricky B.
Snow Camp, NC 27349
Parker  S.
Parker S.
Installed new Ductwork for customer.
Greensboro, NC 27410
Greensboro, NC - Installed new Ductwork for customer.
Greensboro, NC - Installed new Ductwork for customer.